Janell Sosa, MD

Family Medicine

Patient Satisfaction Survey

Overall Satisfaction
4.8 out of 5
494 Ratings
64 Comments

Dr. Janell Sosa is an accomplished and dedicated primary care doctor. She is very honest with her patients about the status of their health and the treatment options available to them and works with each one to discuss ways they can make better choices for themselves. She believes it is of the utmost importance for each patient to fully understand their health issues and what treatment needs to be given to address health issues and achieve their personal health goals. Dr. Sosa encourages open conversation and shared decision making with her patients when it comes to formulating a plan of action.

Medical Education and Training

  • Master of Business Administration, DeVry University-Keller Graduate School of Management
  • Medical Degree, Ross University School of Medicine, Portsmouth, Dominica, West Indies
  • Bachelor of Science in Biology, Texas State University, San Marcos, Texas

Services

  • Women's Health
  • Child Care
  • Adolescent Care
  • Childhood Asthma
  • Type 2 Diabetes
  • Hypertension
  • Joint Injections
  • Preventative Care
  • Chronic Illnesses
  • Skin Problems and Lesions

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.8
Provider showed concern
4.9
Friendliness/courtesy of CP
4.9
CP spoke using clear language
4.8
Provider explained things clearly
4.8
Provider included you in decisions
4.8
Patients' confidence in CP
4.8
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Mar 31, 2022
Always great service here.
Mar 30, 2022
The appointment went very well.Dr Sosa was very professional and listen. Very impressed with her. The assistant was very good. Also the girls on the front. The only thing is it's very hard to get through on the phone. Otherwise it was a good visit.
Mar 30, 2022
The medical personnel and the doctor were very professional and courteous.
Mar 30, 2022
I will recommend this practice. I all ready know she will be very good.
Mar 30, 2022
There were no bad experience, very thing was good.
Mar 24, 2022
Dr Sosa is not my regular primary physician but worked me in as a sick appointment. She was very kind and took her time during our telemed visit. She was very thorough about everything.
Mar 21, 2022
She was very sweet
Mar 21, 2022
She never made me feel rushed.
Mar 21, 2022
Good
Mar 21, 2022
Good
Mar 21, 2022
Good
Mar 21, 2022
Good
Mar 21, 2022
Good
Mar 19, 2022
Love the atmosphere of all the staff they always have a smile on their faces. Dr Sosa is extremely involved and knowledgeable in the discussion while you're talking to her.
Mar 19, 2022
Best I've ever felt with my doctor and the staff.
Mar 19, 2022
Well it took 68 years to finally get a a doctor who actually listened and staff that truly made you feel like they cared.
Mar 19, 2022
No complaints
Mar 19, 2022
Already recommending them. 🙂
Mar 19, 2022
They seem to always be on target with my appointments
Mar 17, 2022
The people are very nice. Dr. Sosa is absolutely wonderful. She really listens , and takes her time. I'm so glad we found her!
Mar 17, 2022
The nurse was very nice and listened to and answered my questions.
Mar 17, 2022
I have already recommended Dr. Sosa and her staff to my sister.
Mar 16, 2022
Good for a first visit. Dr Sosa very nice.
Mar 16, 2022
I thought Dr Sosa was very knowledgeable and helpful
Mar 8, 2022
I don't recommend bc I'm selfish! I can get appointments when I need them, pretty much walk in and get seen, too many patients means less customer service. I like the way it is, don't want to just get herded thru!
Mar 8, 2022
Always professional
Mar 7, 2022
Automated answering instructions not very clear. I front desk clerk somewhat sharp.
Mar 7, 2022
Susanna is remarkably competent and amazingly friendly!!!! The best!!!!!!
Mar 7, 2022
Dr Sosa is tops!!!! I've been in the medicine for over 30 years and she's the best!!!! Compassionate with extreme professionalism!!!! Will not engage any other physician but her!!!!!
Mar 7, 2022
Jesse at the Front Desk - phenomenal service!!! The Lab Tech who draws blood is always right on point, literally!!11 Well versed in her craft!!! Drives an awesome Jeep!!!!
Mar 7, 2022
Efficient staff
Mar 6, 2022
The Nurse Assistant was great!
Feb 17, 2022
On time
Feb 15, 2022
Everyone was kind and courteous.
Feb 15, 2022
The nurse was very professional and attentive.
Feb 15, 2022
Was seen very quickly after arriving.
Feb 15, 2022
Very Professioal and kind.
Feb 15, 2022
They are great people
Feb 15, 2022
She listens and explains everything in our level so I can understand.
Feb 15, 2022
Excellent
Feb 15, 2022
Professional
Feb 15, 2022
Awesome
Feb 15, 2022
Providers were professional, knowledgeable and kind.
Feb 11, 2022
There were no delays
Feb 7, 2022
Good
Feb 7, 2022
Staffing good no complains
Feb 4, 2022
Dr. Sosa was very good as far as listening to my problem. I don't have any problem with the doctor is just the appointment.
Feb 4, 2022
The practice is good it's just getting an appointment has become very difficult having to go to the answering service
Feb 3, 2022
I liked her so much that I set up a new appointment for myself and referred her to my neighbors and they have set up appointments.
Feb 3, 2022
I really appreciated the safety protocols for Covid it made me feel very safe.
Feb 3, 2022
No commets
Feb 2, 2022
Great experience
Feb 2, 2022
Dr Sosa is a superb physician. She exhibits concern for her patients and takes the time to listen
Jan 31, 2022
Had a question about wearing a mask & when I called no option to talk to a person on menu. Had to select billing knowing I would get a person there. It's disturbing there was not an option to speak to a person. Actually a little scary.
Jan 31, 2022
Good
Jan 31, 2022
Good
Jan 31, 2022
Good
Jan 31, 2022
Good
Jan 31, 2022
Good
Jan 31, 2022
Fair because it's such a long wait to get in but worth it! Dr. Sosa is super kind and genuinely cares about your health! I'll be coming back to her.
Jan 31, 2022
Her nurse was super kind too!
Jan 30, 2022
One time I called to ask a question about my appointment and I waited 30 minutes on hold before I was able to speak with someone.
Jan 30, 2022
Quite pleasant lady nurse.
Jan 30, 2022
My first appointment was scheduled for 30 minutes, I had a list of items to speak with Dr Sosa about and she was very patient with me, although I felt the appointment was a bit rushed.